Privacy policy
Introduction and Summary
Trust and Leadership Coaching (“TLC”, “we”, “us”, “our”, “leadership team”) want to make it easy for you to understand what information we collect from you, what we do with it, and how you can request access to this information.
Your Privacy Rights
We believe this Privacy Policy is a best practice to maintain transparency and trust with our website visitors and clients, and it just so happens that this complies with the laws of many countries around the world, too.
Why We Collect Personal Information
We collect as little information from you as possible for the specific and identifiable purpose of providing services to you. We have a professional and ethical obligation to keep confidential all information we receive within a client relationship. Further, we are committed to safeguarding the personal information we have or control concerning any individual.
Trust and Leadership Coaching (TLC) is committed to protecting your privacy and any sensitive personal information about you.
What Personal Information We Collect
Personal information is any information that identifies you. Business contact information such as your office address, job title, business phone number, email address, fax number or other related business contact information is not considered personal information. We follow reasonable and prudent business practices to collect, use and disclose your personal information.
How We Collect Personal Information
We collect information only by lawful and fair means. Wherever possible we collect your personal information directly from you. We collect this information to (i) deliver products and services you have purchased from us, (ii) to notify you about our product or service offerings that you may be interested in, so long as you have given us consent to do so, and (iii) to keep track of visitor information and for advertising purposes.
Contact form
When you submit a request through our contact form, we collect your name, email address, and any personal information you send through the form. Contact forms may also not be the most secure way to send confidential and sensitive information. You may wish to share said information once you have been personally contacted by a coach or member of the TLC leadership team.
Third Party Service Providers
We collect information from you directly and indirectly through third-party services, where their privacy policies apply as follows:
Google Analytics: Specifically, Google Analytics collects data about visitors to the Site via Google advertising cookies and anonymous identifiers, in addition to other data which may be collected through a standard Google Analytics implementation. We do not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. Should you wish to opt out of any Google Analytics Advertising features, you are encouraged to change your Ad Settings and Ad Setting for mobile apps, through the NAI’s consumer opt-out, or by using any of the other opt-out options currently available: currently available opt-outs.
Cookies
Cookies are small text files placed on your computer to collect information about the pages you view and your activities on the site. They enable the site to recognize you by, for example, remembering your username, offering a shopping cart, or keeping track of your preferences if you visit the site again. The cookie transmits this information back to the website's computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow. See also more information on how to change cookies settings in popular desktop browsers.
● This site uses single and multi-session cookies to enhance the visitor experience. Use the link above to opt out.
Analytics
This website collects your data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
TLC also tracks user analytics on its social platforms to enhance the user experience. You can find those Privacy Policies here: Instagram, LinkedIn, Pinterest.
Who we share your data with
TLC will disclose your personal information only when necessary to provide services, programs, or products to you or when necessary to work with third parties like lawyers or collection agencies to enforce these terms or any other terms between you and the Company. We may also disclose your information when we are otherwise legally required to do so.
How long we retain your data
Data is stored for up to two years with our Squarespace host. Prior to that date, when TLC no longer has a legitimate business need to process your personal data or at your request, we either delete your personal data or render it impossible to use to identify you. If we cannot delete or de-identify your personal data, then we will archive and protect it from any further use until deletion or de-identification is possible.
How we protect your data
We make our best efforts to ensure the security of your information using industry standards and reasonable methods. We endeavor to maintain and safeguard personal information using methods appropriate to the sensitivity of the information.
We do not sell or share email lists for use by third parties.
Your Rights to Your Information
You own your personal information and have rights to it. You have the right to request a correction of the personal information that we hold about you. We rely on you to provide us with accurate and up-to-date personal and business contact information. If during our professional relationship, any of your information changes, please inform us so that we can make any necessary changes.
Impact of Opting Out
If you choose to opt out of some or all of our data processing activities, you may experience limitations in your ability to access or use certain features of our website or services. This is because some features may rely on data processing to function properly.
Compliance
We make commercially reasonable efforts to work with data controllers (like our email provider) who guarantee compliance with privacy laws like the European Union’s General Data Protection Regulation.
Privacy Policy Consent
When you visit this site, you are agreeing to this Privacy Policy, the collection of information identified in this policy.
Changes to This Privacy Policy
We reserve the right to change this policy at any time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page which will indicate when the policy was last updated.
Contact Information and Resources
Please contact us to receive more information about this Privacy Statement, to access your personal information or to change or withdraw your consent.
Last Updated September 29, 2024.